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Privacy Policy

Last Updated: September 21, 2025

SynergizeFlow (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our AI-powered marketing services (collectively, the “Service”). Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

A. Personal Data You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, password, and company information.
  • Payment Information: To process your subscription, we collect your payment details, which are handled by our third-party payment processor. We do not store your full credit card information on our servers.
  • Content and Website Information: To provide our AI services, we collect information you input, such as topics for blog posts, business details, brand voice guidelines, and access credentials or integration data for your WordPress website and social media accounts.
  • Communications: If you contact us directly for support or other inquiries, we will collect your name, email address, and the contents of your message.

B. Data We Collect Automatically

  • Usage Data: We automatically collect information about how you interact with our Service, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service.
  • Process your subscription payments and manage your account.
  • Generate content for your website and social media channels as requested.
  • Optimize and improve the functionality of your website and our AI Agents.
  • Communicate with you, including responding to your comments, questions, and requests for customer support.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Monitor and analyze trends, usage, and activities in connection with our Service to improve our offerings.
  • Detect and prevent fraudulent transactions and other illegal activities.

3. How We Share Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

  • With Service Providers: We may share your information with third-party vendors and service providers that perform services for us, such as payment processing (e.g., Stripe), cloud hosting (e.g., AWS), and website analytics (e.g., Google Analytics).
  • With AI Sub-processors: The core functionality of our AI Agents relies on third-party AI models. The content and data you provide may be processed by these sub-processors to generate outputs. We have agreements in place with these providers to protect your information.
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to a valid request by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee complete security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information below.

7. Children’s Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: info@synergizeflow.com.